Managed IT and Infrastructure

At NOVO IT Solutions, we can offer you a completely managed IT support service. Designed for those of you that need to outsource your requirements to a trusted partner, NOVO can provide for you a bespoke managed IT service offering that is perfectly aligned to your needs and requirements.

You won’t be confined to a service that will only give you the services and packages that are written down, but we will work with you to identify the requirements of your business in a consultative approach that will give you what you need and will be reviewed in a way that offers you the best service possible.

Whatever managed IT services that your business requires, we can create for you a package that can be tailored specifically for your business needs.

Some of the things you don’t want to miss out on that runs through any type of managed IT support that we offer are:

  • Services tailored to your individual IT infrastructure requirement;
  • An understanding of the coverage of hours you need so we can thoroughly support your organisation's operational needs;
  • On premises and/or remote support.

As part of our Managed IT Service offering, we regularly and proactively review your infrastructure requirements. With our flexible approach to managed services and clear pricing model we can identify the areas that require redeployed support and quickly and efficiently divert the resources to the new areas.

Our expert staff make it their business to understand both your organisational needs and to deliver projects outside of their Managed IT Support remit, whilst making sure you’re aware of how we can help and what you need.

The managed service and support environment that NOVO offers will be fully supported by our pre-emptive approach that will meet all of your day to day IT requirements in addition to responding to specific challenges. This robust managed service ensures that you continuously have access to the right people, trained to the highest levels of industry standards.

For support and enquiries, call: (403) 903-3955